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Testimonials
Despite the stigma that still surrounds counselling,
receiving positive feedback means a great deal to me.
When clients share their experiences, it not only reinforces the value of counselling but also inspires others to seek the support they need.

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A LinkedIn recommendation from Major General Paul Nanson, CB, CBE, a retired British Army officer who served as Commander 7th Armoured Brigade, Commandant of the Royal Military Academy Sandhurst, and General Officer Commanding Recruiting and Initial Training Command. He is identified in the image as a Leadership Consultant at Paul Nanson Associates and a Board Member at Coaching Centred Leadership. The recommendation, dated January 24, 2022, states that Paul managed Jack directly. The visibility setting is shown as 'On' for all LinkedIn members. The text of the recommendation reads: 'I served with Jack on operations in Iraq. Brave, tough, determined and highly motivated, he was always someone I could depend on. It therefore comes as no surprise that he is a highly competent counsellor—with the qualifications and experience to back it up. He is passionate about what he does; I have followed his journey and seen the effort and the dedication. He is authentic, true to himself and to those
"Just wanted to say how much I appreciate everything. The conversations we had stick in my mind and help me through moments,
especially after the year I've had".​

Male
45

Male
52

"My sessions with Jack came at a fairly critical point for me, and I am happy to say they've been incredibly helpful.

His direct but non-judgemental manner made hard topics easier to address head-on, which I really needed and appreciated. Jack also helped me navigate obstacles, I'm happier as a result.

I wouldn't hesitate to recommend him."

"Just Jack Counselling Services logo featuring a white tortoise inside a green circle, symbolizing steady progress and support."

Female
26

"Thank you for your understanding,
patience and empathy,
I felt truly listened to for the first time in my life."​

Male
17

"Absolutely brilliant!

Thank you,

he seems much better already!"

(Feedback from Mum) 

Male 47

"Jack gave me hope that things could get better

at my worst time, changed my attitude to many things that were negative in my life

and helped me become more positive"

Male
45

"Jack is the MMS of Counsellors".

- War Veteran Sniper - 

Male
18

(6 months after Counselling)
"I know I didn't fully engage with Counselling
at the time,
but I get it now and it saved my life. Thank You."

Female
31

"Credit to yourself too for getting me

in a better place. As I was at my lowest ever!

I will be checking in every so often

as I think it's good for the mind to keep on track".

Male
70

"I seem to have turned the corner, happier, more confident and back on track.

All down to you - thanks"

Various

“Our family, like so many others, has struggled during lockdown. Our teenage boys have struggled with anxiety, drug misuse, self-harm and suicidal thoughts. We have struggled with their aggressive behaviour towards ourselves and the home.
All of which have caused a breakdown in our family relationships. Jack has been helping us work through everything. He has spent time getting to know us all, our complex situation, building excellent relationships with our two teenagers, working with us as a family unit and on a 1:1 basis.
Setting goals for us to work towards and helping us reach them. He's been right there with us when we've had to manage crisis situations.
Work is still ongoing but we have seen progress and change and that is down to Jack and his skills as a counsellor. He's got so much experience,
is so understanding and above all is incredibly supportive. If you are struggling, don't wait, get in touch with Jack, he really can help and we cannot recommend him highly enough”.
Google review for Just Jack Counselling Services from Harpreet Arora, rated 5 stars and written 4 months ago. Harpreet, who has a sunflower profile picture, praises Jack’s direct and crystal-clear advice, noting how it helps clear the mind. The review highlights Jack’s ability to make clients feel comfortable within the first 5 minutes and his attentive listening and real-time analysis during sessions. Harpreet expresses gratitude, saying, 'Thank you, Jack, for orienting me and my life in the right direction.'
A Google review from Bubble Boots Parties, which has 30 reviews, dated 4 months ago, for Just Jack Counselling Services. The review is accompanied by a profile picture featuring a cartoon character. The reviewer shares their experience of booking their 17-year-old son with Jack, noting that their son, who is usually not a talker, opened up, started seeing things more positively, and made significant progress. The reviewer expresses their gratitude, saying, 'Jack helped him so much, I really didn't think he would be able to either.' They conclude by highly recommending Jack, describing him as 'a really good guy and very good at his job.'
"A Facebook recommendation from Donna Marsey Skivington, posted 2 hours ago, for Just Jack Counselling Services. The post features a profile picture of Donna at what appears to be a formal event. Donna shares that Jack helped a close family member last year through approximately 6 sessions, which she says changed his life. She describes Jack as down to earth and capable of relating to people of all ages, including teenagers who may initially resist help. Donna emphasizes that the help from Jack was an 'absolute godsend' and highly recommends him, noting that Jack won’t continue sessions unnecessarily just to take money. She concludes with heartfelt thanks, stating, 'Thanks so much Jack, you have changed his path and he's doing great. I'll be forever grateful to you.'"
"A LinkedIn recommendation from Andrew Birtles, DIP PFS, dated January 23, 2022, who is identified as a Platoon Sergeant at the British Army. The recommendation states that Andrew worked with Jack on the same team and is visible to all LinkedIn members. Andrew praises Jack for being in a unique position as a counsellor, able to draw on his vast experience from similar positions, and backing this up with the education and qualifications he has studied hard for. Andrew describes Jack as a very understanding counsellor and highly recommends him to friends, family, and acquaintances."
"I've always considered myself to be a very strong independent woman, a person who held her family together until it all came crashing down and I couldn't process my thoughts...
Jack is not your average perceived councillor he goes out of his way to make you feel comfortable,
it's like catching up with a friend everything is so relaxed to the extent I had my counselling sessions in my car as its where I felt most comfortable.
Jack helped me to find my way again and put the jigsaw of my life back together again and for that
I can't thank him enough."

Female
42

A Facebook recommendation from Sean Brazier, dated January 25, 2022, for 'Just Jack Counselling Services.' The post features a profile picture of Sean Brazier wearing a dark shirt with the number 01 and the word 'DADDY' on the back. The recommendation text reads: 'I have known Jack for 19 years; we served together in the military. There is so much you could say about him and his kind heart and generosity to others. I would recommend his services to anyone who is seeking help, even just a friendly ear. Give his website a good look—you’ll be amazed at what he’s been through to come to this point in his life. There is no better person to ask for help, guidance, or coaching, as he’s been there, done that, got the T-shirt as they say. I would 100% recommend him to you all who are looking for that help. Jack is a true gentleman and good friend to all who know him. So don’t just think—do. It’ll be the best decision you could make.'
Facebook recommendation from Laura Brown, dated March 2, 2022, for Just Jack Counselling Services. The post features a profile picture of a dog. Laura describes Jack as one of the easiest people to talk to, emphasizing his patience, understanding, friendliness, and professionalism, especially as a woman talking to a male counsellor. She highly recommends Jack for anyone needing someone to talk to, vent to, or seek advice from, stating, 'All you need is Just Jack. He's just a genuinely nice bloke!'
A LinkedIn recommendation from Richard Watson, dated February 9, 2022, who is identified as a Fisherman. The recommendation states that Richard worked with Jack on the same team and is visible to all LinkedIn members. Richard mentions that he has known Jack for approximately 20 years and has seen him endure challenges that would break most people. He describes Jack as reliable, honest, and a loyal friend who would help at the drop of a phone call. Richard highly recommends Jack for anyone needing help or advice from someone with life experience who can guide them through difficult situations, assuring that you are looking in the right direction.
A LinkedIn recommendation from Nicholas Preston, dated February 1, 2022, who is identified as a Security Consultant. The recommendation states that Nicholas worked with Jack on the same team and is visible to all LinkedIn members. Nicholas shares that as a young man joining the British Army, Jack was one of his Non-Commissioned Officers (NCOs) and taught him valuable skills that he still holds close today. He describes Jack as strong but fair, always listening and looking after the junior men under his command, demonstrating true leadership by leading from the front. Nicholas concludes by expressing his best wishes for Jack’s future plans.
"Screenshot of a review for Jack English dated July 10, 2024. The reviewer praises Jack's ability to understand each person's needs and provide appropriate advice and encouragement. They describe feeling very comfortable talking to Jack, comparing it to speaking with a friend, and strongly recommend his work. The therapy addressed various issues, including depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, parenting issues, self-esteem, bipolar disorder, coping with life changes, coaching, and ADHD."
"A Google review from Clare Carr, who has written 1 review, for Just Jack Counselling Services. The review features a 5-star rating and expresses gratitude: 'Thanks to Jack for making me feel so relaxed. I didn’t know what to expect from counselling. He listened really well and kept referring back to what I had previously said, which helped me due to health problems. I thought the walk and talk session is an excellent idea, not clinical, unlike sitting face to face in a small room, which I thought counselling would have been. He asked the right questions, and the flood gates just opened. THANK YOU, JACK.'"
"A Google review from Gill Wallis, who has written 1 review, posted 2 hours ago, for Just Jack Counselling Services. The review features a 5-star rating and states: 'Brilliant service, Jack is really down to earth and made us feel at ease from the get-go. I would highly recommend Jack to any couples going through a make-or-break situation.'"

Female
29

"The world needs more counsellors like Jack"

Male 36

"I really appreciate what Jack has done for me,

has made the world of difference" 

Male
25

"Cannot fault the service I received from

Just Jack Counselling Services"

Male
52

"Found the counselling extremely helpful and I am very grateful for all the help given"

Male 28

"Jack has helped me more than he probably knows. I really appreciate his unique style of counselling which worked for me, not like previous counselling"

"A Google review from D.K., a Local Guide with 176 reviews, posted a day ago, for Just Jack Counselling Services. The review features a 5-star rating and states: 'I highly recommend Jack. Great and thoughtful counselor who provides actually actionable advice.'"

Male
19

"When I met Jack I was at an extremely low point in my life, after going through many counselors and counseling sessions none of which having worked I thought it was hopeless, Jack was the first counselor that actually worked. He listened to me and helped me to work through the tough times I had been through, allowing me to let the past be the past but also giving me the tools and techniques to deal with these situations if they happened in the future. I have used said tools and techniques many times since the days of my sessions with Jack and my life has only gotten better, my interactions with the world and people around me are much more positive and I've grown so much as a person. I truly do not believe i could have done this without Jack, if i hadn’t had his support when I did, I know I wouldn't have progressed as far as I have. He puts an extremely personal touch on counseling which makes it much easier to open up about things. His approach also makes it easy to listen to the advice he shares as well and he’s always willing to go the extra mile for the people he takes care of."

Female
42

"Without the help and support of Jack I would never have survived these past 5 months.

Jack has helped me through some very bad times. He made me aware of groups, introduced me to various people by means of support groups. Jacks patience with me has helped me understand myself and look at things differently and with reason."

Male 43

"For once it was a fantastic feeling to know that

the person that was giving me counselling could really relate to how I feel.  I actually believed Jack when he counselled me, especially when I knew he wore the same T-shirt as me"

Male
17

"Jack is by far the best counsellor I have had, I had been through 3 before him and none had helped. Jack has motivated me to quit my marijuana usage which has not only improved my mood but overall quality of life. I am doing better in college now, better with relationships and feeling better about myself in general and this is all thanks to Jack's help. I would give a 11/10 rating if possible."

"A LinkedIn recommendation from Stephen Frisby, dated February 8, 2022, who is identified as a Rigger at Airtel. The recommendation states that Stephen worked with Jack on the same team and is visible to all LinkedIn members. Stephen describes Jack as a 'straight-talking, hardworking, driven individual' who throws himself into any task with 100% enthusiasm and relishes a challenge. Stephen expresses confidence in Jack’s work ethic and believes his counselling skills would be second to none. He also notes that Jack has the perfect temperament for the role he has taken on and states that he would have no problem recommending Jack and his services to anyone."
"A review dated April 20, 2024, for Just Jack Counselling Services. The review is titled 'Compassionate and Insightful - Highly Recommend Jack English!' The reviewer states: 'I have been working with Jack English for several months now, and I am continually impressed by his exceptional ability to listen and provide insightful feedback. Jack’s unique background as a desert rat has evidently enriched his understanding and empathy, which shine through in every session. He effortlessly blends his past experiences with his therapeutic skills to offer innovative solutions and support. Jack is genuinely dedicated to his clients' well-being, and his approach is both professional and comforting. He encourages open communication and creates a safe space for discussing any topic. His ideas are always forward-thinking and beneficial, helping me to see situations from new perspectives and promoting personal growth. If you’re seeking a therapist who truly cares and offers practical, thoughtful guida

Female
30

"Jack was very professional and listened to my partner and I during a couples counselling session. He listened to both of us and helped us bridge the gap that had divided us.

Thank you Jack for a great session

& words of wisdom"

"A screenshot of an email dated June 20 with the sender’s name and details redacted. The message reads: 'You are a fucking legend!!! I’ll step back for now. We owe you. Be well.'
"A Google review from Marcelle Adamson, who has written 1 review, posted a week ago, for Just Jack Counselling Services. The review features a 5-star rating and states: 'I contacted Jack roughly about 10 weeks ago. The first words to him were "I'm in the middle of a shit storm". Roll on ten weeks, and I'm the calmest I've been in years. I'm now looking for new goals brought on by what I have learnt from the sessions with him. The future is looking brighter now, and I have Jack to thank for that. When I first saw his video on Google search and Instagram, I was nervous as I thought he was going to be a brute who would have told me to get my head screwed on. I couldn't have been more wrong! He listened to me, and not once did I feel judged. He really understood me and my situation. Thank you so much for your knowledge, understanding, and patience... you are worth your weight in salt and worth every penny!'"
"A Google review from Esther O'Neill, for Just Jack Counselling Services. The review features a 5-star rating and states: 'Long overdue review: Jack was amazing. Very down to earth and relatable. Helped my husband and myself a lot. I would recommend him xx.'"
Positive review given to just jack counselling services from a BetterHelp Client
"A Google review from J F, who has written 1 review, posted 10 minutes ago, for Just Jack Counselling Services. The review features a 5-star rating and states: 'I recently had the pleasure of working with Jack. His expertise, non-judgemental, and compassionate approach have made a significant impact on my life. From our very first session, Jack's empathetic demeanor and keen listening skills created a safe and welcoming environment. His ability to understand and address my concerns with genuine care was evident throughout our conversations. Jack's approach is both professional and personable. He skillfully balances providing insightful guidance with allowing me the space to explore my thoughts and feelings. He tailored his methods to fit my unique needs, making each session both effective and personal. Jack is incredibly approachable and easy to talk to. His warm personality and non-judgmental attitude make it easy to open up, even about difficult topics. He has a remarkable ability to
"A review dated August 19, 2024, for Just Jack Counselling Services. The reviewer states: 'I have to say I made more progress in one session with Jack than 5 sessions of traditional therapy at my old therapists’ office.' The review notes that it was written after two weeks of therapy with Jack on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, and anger management."
Google Review from Louise Bell to Just Jack Counselling Services
“Another heartfelt 5-star review for Just Jack Counselling Services. A client shares their transformative journey from emotional distress and suicidal thoughts to renewed motivation, academic success, and stronger family connections. Jack’s professional, attentive, and compassionate approach provides a safe space for recovery and growth. Highly recommended for anyone facing addiction, family struggles, or feelings of worthlessness. Take the first step toward healing today.
 “Customer review by Kelly Tyers, giving a 5-star rating for honest and supportive advice, praising Jack for helping through difficult times.”
"Five-star Google review praising Jack's unique and direct counseling approach, emphasizing a comforting yet focused environment that effectively addresses and solves problems, while providing essential tools and support for overcoming adversity and trauma."
"Screenshot from BetterHelp, showing a review for Jack English dated August 18, 2024. The reviewer shares that Jack provided clarity and perspective during a tough time, offering straight-talking advice with empathy and lived experience. They highlight Jack's useful tools and processes, which they have adopted outside of sessions. The review concludes with a strong recommendation of Jack's counseling services, mentioning that the therapy addressed issues related to depression, addictions, relationship issues, and trauma and abuse."
"A testimonial from July 24, 2024, praising Jack's straight-talking practical approach combined with sensitivity and listening skills, highlighting his varied life experience. The reviewer expresses that Jack is the exact therapist they needed at the time, having dealt with issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, sleeping disorders, parenting issues, self-esteem, anger management, career difficulties, bipolar disorder, and coping with life changes over the course of one month."ghlighting the practical, sensitive, and varied approach of Jack from Just Jack Counselling Services, describing him as the therapist they needed. The review reflects satisfaction after therapy sessions addressing multiple issues including depression, anxiety, and relationship problems.
"A Google review from Denise Hyde,for Just Jack Counselling Services. The review features a 5-star rating and states: 'I’d like to start by saying that picking the right therapist is the most important thing for your recovery. I looked at more than 20 profiles before I found Jack, such a respectful, well-mannered, wise man ready to put something positive in your life all the time. The level of judgment has no space in Jack’s therapy. If you’re looking for a place to heal, Jack is the best choice.'"
“Client testimonial for Jack English, a therapist, highlighting how his coping strategies and guidance had a powerful impact on the client’s life. The review praises Jack’s approach, support, and the positive changes made by the client after sessions addressing depression, anxiety, trauma, addictions, eating disorders, and more. The client describes Jack as an ‘AMAZING warrior’ and expresses deep appreciation.”
"An email from Simon to Just Jack Counselling Services dated April 13, 2024, thanking Jack for the impactful conversation that served as a catalyst for positive changes in his life. Simon mentions becoming more social, purchasing a second car, engaging in new hobbies like paddle boarding, and addressing personal health and relationship issues. He expresses feeling happier and more relaxed, attributing these improvements to the advice received during their discussion, and indicates willingness to reach out for further discussions in the future."
BetterHelp review for Just Jack Counselling Services
A review written by Omar Bezzanou, praising Jack for his counseling services. The reviewer shares that he was initially skeptical about counseling but felt better after the first session with Jack. He highlights how Jack made him feel comfortable discussing personal struggles and appreciates Jack's extensive experience in both counseling and life. The reviewer expresses gratitude for Jack's caring nature and willingness to go overtime during sessions, emphasizing how much Jack genuinely cares.

Male
65

"I am in a much better position after our sessions, Jack is a very easy person to talk to about things you normally keep locked away, he is very insightful,

non judgemental and straight talking

while making you feel comfortable enough to

get things off your chest and mind"

Client testimonial from May 30, 2025, praising Jack for creating a warm, non-judgemental space that provided empathy, insight, and guidance. The client highlights Jack’s balance of compassion and clarity, noting growth in confidence, emotional resilience, and self-awareness after five months of therapy for depression, family conflict, self-esteem, ADHD, and compassion fatigue.
Client testimonial from March 24, 2025, recommending Jack as a real, easy-to-talk-to, and very good listener. Especially recommended for men who prefer talking to a male therapist. Feedback given after 4 months of therapy for stress, anxiety, career difficulties, coaching, and ADHD.
Client testimonial describing Jack as a no-nonsense counsellor who listens, understands, offers helpful suggestions, and stays actively involved in sessions. Feedback dated February 7, 2025, after two weeks of therapy for stress, anxiety, self-esteem issues, and anger management.
“Client testimonial for Just Jack Counselling Services, praising the therapist’s shared experiences, empathy, and support. The client expresses gratitude for help with family challenges and highlights the therapist’s kindness and wisdom. The testimonial emphasizes the connection and positive impact of therapy, with the client planning to return when possible.”
A written client testimonial with a 5/5 star rating. The review is from Clare Green, who shares that counselling with Jack has helped her continue to grow, benefit, and recover from traumatic experiences. She praises Jack’s warmth, kindness, and professionalism, saying it creates a safe space to talk. She highlights his rare combination of compassion, light touch, and constructive suggestions. Clare describes the work as genuinely life-changing, expressing confidence that with Jack’s help she will continue to grow and get better.
Client testimonial for Just Jack Counselling Services. A 55-year-old male client describes Jack as ‘a complete breath of fresh air’ after four counselling sessions, praising Jack’s approachable nature and the positive impact on his life post-divorce. Recommends Jack’s therapy sessions for personal growth and moving forward
Client testimonial from February 7, 2025, describing Jack as a no-nonsense counsellor who listens, understands, offers helpful suggestions, and stays involved in sessions. Shared after 2 weeks of therapy for stress, anxiety, self-esteem, and anger management.
Client testimonial describing Jack as an awesome coach and person who asks the right questions, listens, relates to people, and maintains a positive attitude. Feedback dated May 25, 2025, after 1 year and 3 months of therapy for family conflicts, eating disorders, anger management, career difficulties, and coaching.
Client testimonial praising Jack’s counselling: “Jack is great, he has been invaluable to me.” Feedback from January 31, 2025, after two weeks of therapy for stress, anxiety, relationship issues, family conflicts, self-esteem, career difficulties, and coaching.
“Five-star review for Just Jack Counselling Services highlights transformative results. A client shares their experience of overcoming emotional blocks and rediscovering self-worth. They recommend Jack for his uplifting, compassionate approach that brings clarity and positive change. Discover how counselling can change your life too!
A Facebook review by Nick Dunn recommending Just Jack Counselling Services. The review describes the transformative experience with counselling, starting from high anxiety in the first session to calmness and understanding in the final session. The impact is described as ‘second to none’ and highly recommended. The reviewer plans to book more sessions in the future.
A Facebook recommendation from Emma Doherty for Just Jack Counselling Services, posted on 31 January. Emma writes that recognising the need for counselling is the hardest part, and she had dreaded the first session, worrying about how much to disclose. She says Jack was easy to speak to, quickly building rapport and trust, which made the first session easier than expected. She explains that counselling has helped her be honest with herself and face her issues in a logical and rational way. Jack challenged unnecessary fears so she is no longer frightened. She’s grateful for Jack’s straight-talking, no-nonsense approach and says she has turned a corner as a result. She thanks Jack in closing.
"Disclosure and Barring Service (DBS) logo with a purple check mark, indicating compliance with background check standards."
"NCPS Accredited Registrant logo with Professional Standards Authority accreditation, indicating certified counseling standards."
"BACP Registered Member logo with Professional Standards Authority accreditation, indicating certified membership and counselling standards."
"Just Jack Counselling Services logo featuring a white tortoise inside a green circle, symbolizing steady progress and support."
  • "Minimalist black and white logo of a telephone handset, symbolizing contact or communication."
  • "Minimalist black and white envelope icon, representing email or messaging contact."
  • "Minimalist black and white location pin icon, symbolizing an address or physical location."
  • "Minimalist black and white LinkedIn icon"

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